Key Benefits of Using a Digital Transport Provider

A shipper emails their ocean freight forwarder or air freight provider with a request. The freight forwarder reviews the requests and (in most cases) sends an email back to the shipper requesting more information about the shipment.

Fremont, California: Shippers who use online platforms for ocean freight and air freight quotes enjoy a competitive advantage in terms of operations and costs. Digital platforms, when combined with integrated ocean freight tracking and air freight tracking, are unquestionably the future of transportation.

Suppose a shipper has an 850 pound pallet of goods ready to ship from New York to London. How does this company get a full range of shipping options and ocean freight rates? Maybe it’s a good idea to look into air freight options as well? What about international door-to-door service?

Behind the scenes, business is slow and inefficient in a “traditional” freight forwarder model, which still accounts for the majority of the market.

Here are the steps: A shipper emails their ocean freight forwarder or air freight provider with a request. The freight forwarder reviews the requests and (in most cases) sends an email back to the shipper requesting more information about the shipment. This could include requiring a description of the goods, total weight and dimensions, actual pick-up point and final delivery point. Once all the requirements are established, the supplier will begin assembling the quote items one step at a time.

To start, the ltl freight pick up service and cost should be obtained. Since most freight forwarders do not have ltl freight contracts, they rely on third-party providers that are not part of their existing operating system. Since not all LTL carriers are able to meet international freight requirements, it requires a few steps.

The supplier should then start researching ocean freight rates. This involves reviewing internal spreadsheets and emails to see if their contracts cover the requested trade lanes. In the case of LCL Freight, they send emails or connect to the platforms of different LCL freight consolidators.

Finally, the tedious task of sending e-mails to partners and agents abroad begins with requests for processing the final destination and delivery costs. This may take several days due to different time zones and business practices. Not to mention that overseas partners manually email their respective trucking providers to inquire about delivery costs.

Comments are closed.